The Guest Relations Department is established to ensure that patient care is delivered in a professional and courteous manner. Respecting the dignity and rights of our patients and staff is what we strive for. The department manages the Patient Relations Program, which is designed to assist both our staff and patients by providing a structured approach to resolving complaints, forwarding suggestions and routing compliments.

When and How to reach us:
Monday through Friday: 9:00 am – 8:00 pm
Saturday and Sunday: 12:00 pm - 8:00 pm

Vinnette Montague, Patient Advocate
973-266-4460
973-205-1907 (Pager)

Olivia Valentino-Davis, Patient Advocate
973-266-4530
973-205-0709 (Pager)

Jacqueline A. Burgess, RN Manager
973-266-2904
973-205-1780 (Pager)